Frequently Asked Questions

Everything you need to know about our gear and services.

What is the MAP Guarantee?

The MAP Guarantee stands for Maintain, Adore, Participate. It is our lifetime warranty that covers defects in materials and workmanship for all our bags, packs, and accessories.

How long does shipping take?

Standard shipping typically takes 3 to 7 business days within the United States. Expedited shipping options are available at checkout for faster delivery.

What is your return policy?

We accept returns of unworn, unwashed, and undamaged items with original tags within 30 days of the purchase date. Please note that final sale items are not eligible for return.

Are your products sustainably made?

Sustainability is at our core. We use recycled materials, fair labor practices, and design our products for durability to reduce environmental impact and keep gear out of landfills.

How should I clean my Topo Designs bag?

We recommend spot cleaning with a damp cloth and mild soap. To preserve the integrity of the materials and hardware, do not machine wash or tumble dry.

Do you ship internationally?

Yes, we ship to many countries worldwide. International shipping rates and delivery times vary based on the destination and are calculated during the checkout process.